DanSmith是一位美国的健身用品经销商,此次是RobertLiu第一回与他交手。就在短短几分钟的交谈中,RobertLiu既感到这位大汉粗犷的外表,藏有狡兔的心思——他肯定是沙场老将,自己绝不可掉以轻心。
双方第一回过招如下:
D:I'dliketogettheballrollingbytalkingaboutprices.
R:Shoot.I'dbehappytoansweranyquestionsyoumayhave.
D:Yourproductsareverygood.ButI'malittleworriedaboutthepricesyou'reasking.
R:Youthinkweaboutbeaskingformore?
D:That'snotexactlywhatIhadinmind.Iknowyourresearchcostsarehigh,butwhatI'dlikeisa25%discount.
R:Thatseemstobealittlehigh,Mr.Smith.Idon'tknowhowwecanmakeaprofitwiththosenumbers.
D:Please,Robert,callmeDan.Well,ifwepromisefuturebusiness-volumesales-thatwillslashyourcostsformakingtheExec-U-ciser,right?
R:Yes,butit'shardtoseehowyoucanplacesuchlargeorders.Howcouldyouturnoversomany?We'dneedaguaranteeoffuturebusiness,notjustapromise.
D:Wesaidwewanted1000piecesoverasix-monthperiod.Whatifweplaceordersfortwelvemonths,withaguarantee?
R:Ifyoucanguaranteethatonpaper,Ithinkwecandiscussthisfurther.
Robert回公司呈报Dan的提案后,老板很满意对方的采购计划;但在折扣方面则希望Robert能继续维持强硬的态度,尽量探出对方的底线。就在这七上八下的价格翘翘板上,双方是否能找到彼此地平衡点呢?请看下面分解:
R:Evenwithvolumesales,ourcoatsfortheExec-U-Ciserwon'tgodownmuch.
D:Justwhatareyouproposing?
R:Wecouldtakeacutontheprice.But25%wouldslashourprofitmargin.Wesuggestacompromise-10%.
D:That'sabigchangefrom25!10isbeyondmynegotiatinglimit.Anyotherideas?
R:Idon'tthinkIcanchangeitrightnow.Whydon'twetalkagaintomorrow?
D:Sure.Imusttalktomyofficeanyway.Ihopewecanfindsomecommongroundonthis.
NEXTDAYD:Robert,I'vebeeninstructedtorejectthenumbersyouproposed;butwecantrytocomeupwithsomethingelse.
R:Ihopeso,Dan.Myinstructionsaretonegotiatehardonthisdeal-butI'mtryveryhardtoreachsomemiddleground.
D:Iunderstand.Weproposeastructureddeal.Forthefirstsixmonths,wegetadiscountof20%,andthenextsixmonthsweget15%.
R:Dan,Ican'tbringthosenumbersbacktomyoffice--they'llturnitdownflat.
D:Thenyou'llhavetothinkofsomethingbetter,Robert.
Dan上回提议前半年给他们二成折扣,后半年再降为一成半,经Robert推翻后,Dan再三表示让步有限。您知道Robert在这折扣缝隙中游走,如何才能摸出双方都同意的数字呢?他从锦囊里又掏出什么妙计了呢?请看下面分解:
R:Howabout15%thefirstsixmonths,andthesecondsixmonthsat12%,withaguaranteeof3000units?
D:That'salottosell,withverylowprofitmargins.
R:It'saboutthebestwecando,Dan.Weneedtohammersomethingouttoday.IfIgobackempty-handed,Imaybecomingbacktoyousoontoaskforajob.
D:O.K.,17%thefirstsixmonths,14%forthesecond?
R:Good.Let'sironouttheremainingdetails.Whendoyouwanttotakedelivery?
D:We'dlikeyoutoexecutethefirstorderbythe31st.
R:Letmerunthroughthisagain:thefirstshipmentfor1500units,tobedeliveredin27days,bythe31st.
D:Right.Wecouldn'thandlemuchlargershipments.
R:Fine.ButI'dpreferthefirstshipmenttobe1000units,thenext2000.The31stisquitesoon-Ican'tguarantee1500.
D:Icanagreetothat.Well,ifthere'snothingelse,Ithinkwe'vesettledeverything.
R:Dan,thisdealpromisesbigreturnsforbothsides.Let'shopeit'sthebeginningofalongandprosperousrelationship.